Wyndham Garden Summerville

Overall, my stay at Wyndham Hall Garden Hotel was pleasant. The location is amazing, close to everything and very convenient. The check-in and check-out staff were also very friendly and helpful. My only concerns were the shower setup and the lack of hand soap. The bathroom would benefit from having a shower curtain liner in addition to the main curtain, as water tended to spill onto the floor even when I placed a towel down. Also, there was no hand soap provided, so I had to use the cleansing bar as a substitute.

Breakfast was excellent. Room was very nice except for a couple minor things. The shower doesn't have a shelf for shampoo and conditioner and space for only 1 bar soap. The floor in the shower was a little slippery.

I booked my reservation with Wyndham weeks in advance and even added an extra night since we were arriving around 2am on the 27th. Unfortunately, when we got there, we found out a fire had happened — which I understand was unexpected — but we never received a text, email, or any form of communication letting us know there were no rooms available. I had my 1-year-old with me, it was a cold night, and we had nowhere to stay. We had to scramble to find another hotel last minute, and thankfully Best Western took us in and provided amazing service for the rest of our stay in SC. I would not recommend this hotel and will not be booking with them again.

Decent hotel, easy check in with being able to do it on your phone. Good breakfast with helpful friendly staff. Bed was ok.. lots of pillows that was good! Dog friendly and easy access to the dog area which is small but we managed. Close to eating, target, and about 35 minutes to Charleston depending on traffic which we are not use to..

I haven’t ever given ratings on hotels but this one deserves a zero. The staff wasn’t very friendly, the desk clerk was especially rude when I asked about the $75 security deposit on the room. She wouldn’t give me a receipt for the refund, nor would she say if I’d be getting the refund in full. There multiple signs in the room for the charges one would incur if there were any damages or stolen property, so I was especially concerned about a final inspection pending a refund. The bed was horrible, it was like a firm mattress on a pull-out sofa metal frame. I could feel the bars of the frame while laying on the bed. I was also warned and had to initial a release form to not hold the hotel liable for any damages to my parked car. It was clean and nice surroundings … but that’s about all.