DoubleTree by Hilton Summerville Nexton

The rooms are very nice and feel new. The large chaise lounge is enough for the two of us to sit on and wind down for the night comfortably. The lighting is great with ambient lighting in the head board. The mirror is bluetooth enabled so you can listen to music while you enjoy the walk in shower. The coffee bar is well stocked. Definitely a great place to stay the night.

the staff is incredible at this hotel and did everything in their power to make my stay comfortable my rooms themselves had a lot of issues. I say rooms because we had to transfer. First room on the first floor: The bartender ignored the staff and left the bar open until 2am. The lobby was extremely loud and there was a gap under the door. We couldn't sleep. The automatic blinds has a broken remote and came up at 7am without any way to stop it. They ended up moving us upstairs the next day which we appreciated. Second room: Air conditioning was broken. Toilet did not flush properly. blood? stain on the sheets. No Chromecast or Smart TV features on the televisions to my knowledge. Extremely slow wifi. Much slower than mobile data and randomly disconnects. One of the reasons we chose this hotel was onsite laundry. That was out of order unfortunately. Again the staff here is amazing (not the bartender) but the maintenance crew has a lot of work to do.

We stayed here for three nights while moving between houses, and it was the perfect place to recharge. The rooms were spotless and the beds were incredibly comfortable—exactly what we needed after long days of moving. The bathroom was spacious, and the stand-up shower was amazing. The staff was very friendly and welcoming. As a gluten-free guest, I was thrilled that they had gluten-free cookies available! Highly recommended.

Brianna and Olivia are super sweet. As for the hotel, it’s been a horrible experience. I’m traveling for business so internet is important. Either the internet was down, or it doesn’t stay connected. The Admin internet works but doesn’t reach the rooms and I was on the 2nd floor. This was only offered to me after requesting to check out. The food I had for breakfast was not good, grits were terrible but the guy waiting on us was not friendly. He gave us the wrong omelet and when I told him he just shrugged like I was supposed to just eat it. I did cause I wasn’t dealing with the attitude but I never ate there again because of this. Rooms are okay but need more attention. I have pictures of dust and dirt in many places. Wont stay here again unless they address these issue especially the internet! As a gold member, I wasn’t offered anything for that not even water! I’ve stayed across the street at the Homewood and that was the better option. Edited to add: there was no attempt to address the issues while I was on property. I stayed for 4 nights. I have several text message of my attempt to get this fixed or addressed. But as you said, you continue to battle an internet issue that is super important to have when traveling on business.

This is a contemporary decor hotel in a nice location. It's convenient(within minutes) of shopping, dining, gas stations, the interstate, and perhaps more. Of note, my bed was very comfy, for sleeping, as compared to some of my stays at other hotels. The rooms were very clean, and for double occupancy, very spacious. I would have given a 4 star rating if not for 2 issues.... the 1st room we were assigned too had most of the lights not working; and the 2nd room had the desk chair in disrepair. It either needed to be replaced or recovered. Due to our short overnight stay and deteriorating weather conditions, we did not have an opportunity to dine at the hotel.