Hilton Garden Inn Summerville

I had a very pleasant stay at Home2 Suites. The room was clean and well-maintained, meeting the Hilton standard I'm accustomed to. Both the room and bathroom were spacious, offering plenty of lighting and a comfortable layout. Even though my room was located close to the elevator, it was impressively quiet throughout my stay. One of my favorite features was the blackout shades, which made it easy to get great rest. While I didn't use the hotel amenities, I appreciated that the property offered a gym, fast and reliable Wi-Fi, ample seating in the lobby, and a computer station available for printing when needed. The hotel is located in a convenient and safe area, within walking distance of food and shopping, which made getting around very easy. Overall, this property delivered a comfortable, quiet, and convenient stay, and I would definitely consider staying here again.

The Hilton Garden Inn, Summerville Sc. Grounds are very well kept and quite nice. The Hotel itself is fairly well kept. The front desk clerks were very professional and helpful. Check your room when you get there. My first room smelled like something was being covered up. They responded immediately and professionally to accommodate. The food at the restaurant and bar was good. However the bartender was very opinionated on things that I never requested an opinion on. If you bring children to eat there and they do not like sports on the bar/restaurant T.V. , well, you may be stuck with that. They seem to cater to non-booked customers over booked patrons. All that aside. Nice place to visit. Safe travels.

I'm a Hilton Honors Gold member. I'm in a hotel every week. I can honestly say that this is the nicest hotel I have ever stayed at. Clean, quite, comfortable beds and well maintained. Very nice hotel.

Horrible customer service. They don't care anymore. I am a diamond member, I have stayed in this hotel at least 6 times over the past years. In the morning, I left early for work not knowing that because of an emergency I will haveto leave early. I returned at 3 pm to pack my things. When said I had to leave they immediately said I was going to be charged 2 nights. So I had to pay for the night that I did not stay. This is how they treat their customers. Never again. Hilton service is declining...

I liked it. It was in a great location. It would have gotten 5 stars, but they nickel and dime you for breakfast. Other places include it. This place charged an extra 15 a day. Just include it in the room cost. It's embarrassing. It's not the staffs fault. it's not the locations fault. it's not the buildings fault. It's corporates fault. It's really gross. I stay with hilton when I travel, and this is just atrocious. I'd be ashamed of my self if I was squeezing my customers like this. I'm already paying a premium just to stay at a hilton. I get that part, but there are other option just as good. They include the breakfast. Rethink some of your customer loyalty or they might rethink there brand loyalty.