Courtyard by Marriott Charleston Summerville

Had such a great stay. Nice clean building & rooms, very friendly staff.. ESPECIALLY the lady Bartender Friday night!! Forget her name, but she’s AWESOME. They even had karaoke in the bar. Lots of guests were downstairs and a bunch of locals had came in throughout the night. I’m local, just sold my house. I never would have thought the bar at my local Marriott would be so much fun. 🤩 Thanks for a great weekend!

I stay at the Courtyard in Summerville frequently for work, and it has become my go-to hotel whenever I'm in town. During my most recent stay, I discovered that both the air conditioner and refrigerator in my room weren't working. I let the front desk know, and David immediately jumped into action. He didn't just offer a temporary fix, he personally made sure both the AC unit and refrigerator were replaced so everything was working properly. That level of service is hard to find. I also have to recognize Eric. Last June, I was staying here when I received the unexpected news that my mom had passed away. I had checked in the day before, and Eric showed such genuine compassion and kindness during one of the hardest moments of my life. His care and empathy meant more than he'll probably ever know. It's easy to find a hotel with comfortable rooms, but it's rare to find people who truly care about their guests. David and Eric are wonderful examples of what exceptional hospitality looks like. Their willingness to go above and beyond is exactly why I will continue staying at the Courtyard Summerville every time I'm in town. Thank you for consistently making your guests feel valued.

Came here to stay because of the proximity of visiting a wedding. The location of pretty good not too far away from downtown but also it's very close to silver restaurants within driving distance of about 15 to 20 minutes. The rooms are very spacious. Comes with several amenities but you have quite a good amount of space.

The hotel has a nice atmosphere and the staff were friendly and helpful during my stay. The room was comfortable, but I found the noise level from nearby events a bit disruptive at times. Overall, a decent experience with some room for improvement.

House keeping only comes every other day. On the day their supposed to come, contact had to be made with the front desk to get room serviced. Shower gel dispenser was empty. Even when house keeping services the rooms, doesn't appear to be a full restock of items in the room. Telephone didn't work in the room. Kept having to physically go downstairs to front desk to repeatedly ask for items. Gave grace and stayed patient but won't visit Marriott properties anytime soon. Will look to other hotel chains.