Palmetto Primary Care Physicians

Rashida at the front desk is very kind, friendly, and helpful. In fact, she is the patient whisperer:) She gave me some good advice as well. I have been pretty concerned about some medication issues but after talking to Rashida I feel much better. BTW-Please remember to be kind to the front desk staff at any office or business. They are juggling so much, in the front and behind the scenes, to help you and many others at the same time. Rashida will take wonderful care of you if you need help. Sincerely, Anna

The five stars I give for the services of Ms Caroline Yerich. She is an excellent practitioner very sweet and compassionate. I have made appointments for several family members to become established patients. She’s amazing in my book.

Caroline Yerich is the most rude and unprofessional individual I’ve ever met. I’ve been a patient of Casey/Candice for a while and I’ve never had any issues with them. She was dismissive and condescending for the entire 12 minutes I spoke to her during my appointment. If I ever need another appointment and she’s the only one with availability, I will honestly transfer to a different provider all together. She has absolutely no business being a primary care doctor being as rude as she is. I will be contacting the office manager every single day until I can personally tell her how disrespectful that woman is. I literally had to tell the woman at the front desk to put a special note on my file to NEVER schedule me with her again, and if I ever see her face again..I will straight up walk out of the office.

Look at these reviews. Everyone loves their doctor but is giving this place a 1 star. That’s how bad the logistics of it is. You cannot get anyone on the phone. The calls go to a voicemail all times of the day. No returned calls. Mixups constantly. Dr. Hogue is fantastic but I will never go back to this place.

Caroline Yerich is wonderful with her patients! The main concern is the staff answering the phones... not sure who she is however she ALWAYS seems to be in a mood and have an attitude. I would call to set an appointment and it seems like she's annoyed that I called 🤷🏾‍♀️😳... hopefully something will change with the staff if not they will lose patients and that's not fair to the providers of the office!