Courtyard by Marriott Charleston Summerville

I stay at the Courtyard in Summerville frequently for work, and it has become my go-to hotel whenever I'm in town. During my most recent stay, I discovered that both the air conditioner and refrigerator in my room weren't working. I let the front desk know, and David immediately jumped into action. He didn't just offer a temporary fix, he personally made sure both the AC unit and refrigerator were replaced so everything was working properly. That level of service is hard to find. I also have to recognize Eric. Last June, I was staying here when I received the unexpected news that my mom had passed away. I had checked in the day before, and Eric showed such genuine compassion and kindness during one of the hardest moments of my life. His care and empathy meant more than he'll probably ever know. It's easy to find a hotel with comfortable rooms, but it's rare to find people who truly care about their guests. David and Eric are wonderful examples of what exceptional hospitality looks like. Their willingness to go above and beyond is exactly why I will continue staying at the Courtyard Summerville every time I'm in town. Thank you for consistently making your guests feel valued.

Had such a great stay. Nice clean building & rooms, very friendly staff.. ESPECIALLY the lady Bartender Friday night!! Forget her name, but she’s AWESOME. They even had karaoke in the bar. Lots of guests were downstairs and a bunch of locals had came in throughout the night. I’m local, just sold my house. I never would have thought the bar at my local Marriott would be so much fun. 🤩 Thanks for a great weekend!

House keeping only comes every other day. On the day their supposed to come, contact had to be made with the front desk to get room serviced. Shower gel dispenser was empty. Even when house keeping services the rooms, doesn't appear to be a full restock of items in the room. Telephone didn't work in the room. Kept having to physically go downstairs to front desk to repeatedly ask for items. Gave grace and stayed patient but won't visit Marriott properties anytime soon. Will look to other hotel chains.

Like everything else in an around Charleston it’s overpriced, overrated and has become aok about greed on tourist and biz travelers. I have stayed at this hotel two dozen plus times, it has become insane with its room rates of $250 plus and the hotel is dated and in need of a sever remodel ITS A MARRIOTT COURTYARD NOT Four Seasons On top of it all, the greed of the franchise owners they now charge $10 a night parking which is ridiculous for a hotel that is not within in an Airport radius. It’s just greed in the highest form by this owner, high room rates for area that has nothing to offer but being over populated and has major infrastructure and traffic issues and now they want to rob you for a $10 dollar daily parking fee. If you decide to stay at this 2 star hotel enter with your hands high to the sky because they will be doing a stick up on you. It’s Nexton Square not NYC We took this hotel off our list when we are in the Charleston area, greed and overpriced rooms don’t work well for us Good luck to the other victims

Horrible experience. I have stayed at this hotel twice before without issue but this last time was awful. There was rotting food in the fridge, the shower floor was moldy, and the carpet and bed were stained. When paying for a suite, I expect a much cleaner room. Also having to pay for parking was ridiculous in that area. Again, I have stayed here multiple times and have not had an issue or paid for parking until this trip.