Starbucks Coffee Company

i've been to the Starbucks in person and I can fully say it's not the best as far as service goes, but I decided to get a coffee delivered to my house through Uber eats the delivery person informed me that my drink was spilled all over the bag and half of it was missing and when she asked if they could remake it for me, they told her no and that's how she's gonna have to deliver the drink. I understand if under business policy, you can't remake the drink, but if you were fully looking at a bag that is drenched in coffee and can see that the drink is ruined. Why not just remake it? I just think that's really rude and unprofessional.

Walked up with my puppy to get a pup cup which mind you it's free of charge, please explain to me while I was informed that I had to purchase something to get my 13 week old puppy a treat. Then I asked could I have a trash bag then she assumed to tell me that she couldn't give me one. There is no such rule anywhere nor is it hard to just be nice to any and everybody but because you were behind the counter playing on your phone and I'm politely waiting there for you to notice you treat me as a bum when I go there every morning and spend $25 a day. Service definitely sucks would much rather stay going to the one inside Target

Bre gave me superstar customer service she is kind and professional. Moved with a sense of urgency and of course the quality is always on point. Please give her and raise and promotion!!!’

They would rather acknowledge somebody taking pictures behind the counter that a customer. I had a DoorDash order it was right there, and I could’ve grabbed it. I didn’t and it took me after three minutes of standing there after she acknowledged the person take pictures and looking at me directly to ask her if I could just grab it, he said no absolutely not. You cannot grab it. Zero customer service skills at all terrible this terrible all around don’t know why maybe it’s personal because of my skin color I don’t know

Super high priced very high calorie drinks; the food is about a notch better than at a gas station. Probably the coffee drinks at the gas station are similar and cheaper. The best part is the fred WiFi.