Novant Health Urgent Care – Summerville (Formerly Doctors Care)

410 N Main St, Summerville, SC 29483, USA

  • Ann Marie Scott

    I had an emergency yesterday and came here. I fell and broke my arm and just needed a quick Xray to confirm. It was 8 min before closing time and I felt terrible about going in right before closing. They were all so nice and accommodating. I’m sure they wanted to go home but I made them stay late. They took very good care of me. I definitely recommend this place if you need an urgent care.

  • Krown Belli

    Made an appointment today at 3:30pm for my daughter who obviously had the flu. Arrived early per automated text request. Waited for 2 hours and had to continue reminding them that we were there. Finally she was called back and given all the swabs and vitals and she started vomiting in the initial room for probably 5 minutes straight. They tried to give her a cavi wipe to wipe her hands and tried to refuse her the sink and soap(I obviously overruled -cavi wipes are not for skin especially kids). She had it all over her clothes and in her hair. We were quickly shooed into a room where she finally fell asleep because we then waited another hour for the doctor to even come in. No check-ins-no- how’s she doing?, does she need water?, an update on doctor/np eta. I understand a lot of places are short staffed but also know the time it takes for test results and felt neglected the whole visit. I was fuming to say the least. The worst experience I’ve had at a medical office. They really need help and focus on systems, patient care and overall communication. Already miss the Doctors Care. Will not be back.

  • Armoni Ariah

    Horrible experience with Raymond today! As an African American woman of Trans experience I’m aware of the hatred from gay white men. But this was different. He kept repeating that he needs me to lay down while he draws my blood for his safety! His safety! And that it’s his “preference “ , which i guess means as long as he’s comfortable the patient doesn’t have to be. I’ve visited other locations but this one was by far the absolute worst! He then stuck me multiple times , nothing came out. Instead of requesting another tech come try he continually tried. The only good thing they have is the lady at the front desk.

  • Shauniya Simmons

    Amazing staff!! Everyone was super sweet, hilarious and very efficient with their work. Most appreciation to fast finger Tiffany!

  • Joyceann Gray

    My experience was everything one could hope for when in extreme pain and in need of help. The front desk ladies were kind and helpful, the wait to be seen was less than 10 minutes. Doug was outstanding. Funny and a gentle giant. Dr. Alison was the epitome of what you expect one to be. Very thoughtful, heard what I said, and gave each answer thought before making suggestions on what we needed to do. She put us all at ease that we would have a positive outcome . AND WE DID.