Belk

This was an awful shopping experience. There was no staff on any registers except for two ladies in cosmetics. The store was an average of 90° and would be my guest and when I finally got to the register at the jewelry counter, there were no apologies or any signs of concern that I had sweat dripping and had been waiting for about 40 minutes to check out. Unacceptable. Last visit to this belt go ahead put the sign up close the doors.

Stopped by to get a wedding outfit. Ms Betty in the mens section measured me and helped me and my wife pick out a great outfit to go with a coat we chose. She was super helpful and patient and made the whole ordeal a great experience.

Amanda checked out my elderly mom and I this evening (the night before Christmas Eve) and she was wonderful. After, what I'm sure was a very hectic day. My mom had been in a few hours before and lost her keys. (She had left them in a cart outside) She was distraught and embarrassed but Amanda took the time and found my mom's keys. She is a gem! Thank you again Amanda, you made our Christmas so Bright. Merry Christmas!! Amanda checked us out at the Jewelry section.

I got a vest for Christmas and took it back to Belk's at Summerville to get refund. The vest was brand new with tags and was in a Belk's bag. When the Sales Team Leader scanned the bar code it didn't match in her computer. I told her it was purchased at Belk's in NC and asked if she could try again. Bottom line is Belk's would not take the vest back & give me Store Credit. Cost of the same vest in their store is $17.99. Needless to say, I will NEVER step foot inside Belk's again! They have lost my entire family's business over a measly $17.99.

Belk is a good place to shop but their prices are a bit on the high side. Men's dress shirts cost $65, and just across the rd there is a Kohls, they have mens dress shirts for $40 and below, but those have been removed from their packaging and put on hangers just so they could charge more. Anyway, Belk was a bit on the messy side as well, as far as the Men's department goes. I had to scumbags through the disarray of the piles of men's shirts. The sizes were all mixed up along with the brands. The Woman's department is much nicer because all of the Woman's clothes are on hangers, neatly in order. Shopping there is just OK. I remember the days 5 years or later when everything was nearly perfect and in their proper place. Those days are long gone. My mother used to work at Belk in the 80's and Belk was considered a high fashion clothing and makeup store. Those days are long gone. Sad!