Coastal Kids Dental & Braces – Summerville

Edit to add my son had a dental emergency where he chipped a front tooth and Dr Johnson did a fantastic job! Not only was she gentle with him because he has some dental anxiety but it looks so good and his confidence is back up! I can't say this enough love love love this place and the team ❤️ I absolutely love this place! From the front to the back the staff is amazing! Milaun and Nartasha up front are so friendly and welcoming and Crystal did an amazing job cleaning and educating us on oral hygiene and Jaliyah explained everything perfectly and answered every question we had. The dentist Dr Jennifer was funny and through definitely our new dental home!

My son had a great experience at Coastal Kids Dental & Braces today for his cleaning. The entire staff was friendly, professional, and made him feel comfortable throughout the visit. A special thank you to Sheneta at the front desk—she was extremely helpful, welcoming, and made the whole process easy from start to finish. It’s clear that they truly care about their patients and families. We appreciate the excellent service and look forward to coming back. Highly recommend!

I had such a great experience at Coastal Kids Dental, and I have to give a special shoutout to Mulan and Tarsha at the checkout desk! They were incredibly sweet, welcoming, and professional. From the moment we walked up, they made everything feel smooth and stress-free. They took their time, answered all of my questions with patience, and had such kind, positive energy that really made a difference after the appointment. It’s not often you come across people who genuinely care about making your experience a good one, but they definitely do! Thank you both for being so amazing—you truly made our visit even better. Coastal Kids Dental is lucky to have you! 💙

My autistic daughter has been a patient at Coastal Kids Dental & Braces on Benton’s Lodge Rd for about 3 years now, and we have continued coming to this location because of the patience, diligence, and understanding the staff has always shown regarding her sensory issues and elopement tendencies. The hygienists have consistently gone above and beyond — even coming to the car to walk her in away from crowds to help prevent overstimulation. Previous providers have always allowed me, as her mother, to assist during appointments because they understood her sensitivities and triggers. That level of compassion is why we stayed loyal to this office. Unfortunately, today’s experience with Dr. Johnson was completely different and honestly upsetting. At first, she seemed okay, but during the examination she repeatedly denied me the ability to comfort my child. When she introduced a sharp dental tool that has NEVER been used on my daughter before, I attempted to help and reassure her, but Dr. Johnson physically pushed my hand away and stated, “I’ve got this, I’m quick and I know what I’m doing.” My daughter is autistic. She is sporadic, strong, and can become overwhelmed very quickly. Any provider working with special needs children should understand the importance of patience, regulation, and allowing a child to feel safe before proceeding. Instead, Dr. Johnson continued trying to force my daughter to allow the tool in her mouth even while she was clearly showing signs of overstimulation and distress. It took me firmly stating, “I know my own child,” before she finally allowed my daughter a moment to recenter herself. This experience was unacceptable. Autism is not one-size-fits-all, and bedside manner matters — especially in pediatric special needs care. I am deeply disappointed that despite being informed multiple times that my daughter is autistic, her needs and comfort appeared to be dismissed.

We had a great experience at Coastal Kids for both of my children. The staff was welcoming, patient, and very professional. They took the time to explain everything and made sure both kids felt comfortable throughout the visit. The dentist was gentle and attentive, which made a big difference. Highly recommend for families!