Marco’s Pizza

Best Marco’s in the Summerville area. Two nice gentlemen made an adjustment for me about how I want my pizza slices. Always will be ordering from here.

Pizza is always hot and delicious. Staff are super friendly and professional. I’ve only ever had to wait for my pickup order once, and in their defense, they were swamped.

Went on 6/10/26 for the buy one get one free day. Ordered online and paid, went to pick it up and the place was empty. The door chime sounded so I waited for a while, no one showed. I called out "hello?" Several times nothing. It's going on 5 minutes, and I'm now considering walking back to the shelf and get my order and going. But at that moment a delivery guy drove up. So I waited for him. We're at 7 minutes now. Just before he walked in two employees came in from the outside in the back. (Did not wash their hands) one came up asked my name retrieved the pizza from the shelf and flopped it on the counter. I think she mumbled something like "have a good night" as she turned away and walked into the back again. Couldn't really understand her but gave her the benefit of the doubt. Normally the service is very good. And it's still the best pizza around town.

I tried to call to make an order they kept me on 15 minutes and they still don't answer the phone. Give it up go to another shop and not Marcos

"Whats the problem?" Is how your employees answer the phone. I like your product but continually have service related issues with this location. I give up. Over the fall and winter I was ordering pizza every Friday night. After several weeks of inaccurate orders I gave up and stopped ordering. I tried your location again tonight and was disappointed again. Pizza ordered at 630, out for delivery at 645, email stating pizza should arrive by 7. Called the store at 725. Asked to cancel the order. Explanation by the store was they are sending out double deliveries, that's why after 45 mins it wasnt delivered yet. Que the hold music. No warning I was being put on hold, no apology for the delay. Then someone comes on the line and says "whats the problem?". Are you the owner aware your employees are answering the phone with "whats the problem?" That in itself is a problem.