Crunch Fitness – Trolley Road

I've been to this gym for 2 days, I might edit this once I been going for longer. What I've seen the people is really nice here! Everyone here is like a community and help out when needed! All the items on the floor can be used and have instructions on them too and easy for you to learn! There's classes that you can participate in too if you sign up on the app with professional instructors! I would say that trying to start a membership is fairly difficult but they guide you through it quite well!

I cannot say enough great things about this Crunch location! After visiting several Crunch locations both locally and out of state, I can honestly say this is hands down my favorite. Christina, the manager, runs a very tight ship and does an amazing job making sure the facility is clean and well-maintained on a daily basis. The layout of the gym is fantastic, and I especially appreciate that the machines and equipment don’t feel like they’re all crammed on top of one another. The atmosphere, cleanliness, equipment, and overall layout make this location stand out from the rest. You can tell there is a lot of pride and attention to detail that goes into running this gym. If you’re looking for a great place to work out, I highly recommend this Crunch location!

​I've been a member at this gym since it opened a few months ago, and unfortunately, the experience has been consistently disappointing. The lack of attention to detail and basic maintenance is unprofessional and frankly, unsafe. ​The equipment is a complete mess. Weights, kettlebells, and medicine balls are scattered all over the floor and rarely reracked in their proper places. It's not just disorganized; much of the equipment is in terrible condition. Several of the machine pads are ripped and torn, with the foam padding exposed, which is unhygienic and uncomfortable to use. ​To make matters worse, the overall ambiance of the gym feels neglected. One of the main signs on the wall is missing the S and it's been like that for weeks. It's a small thing, but it just screams that the management doesn't care. ​On top of all that, none of the TVs or the main clock have ever worked. They've been blank screens since day one. It's baffling that a new facility wouldn't have basic electrical hookups figured out after several months of being open. ​I really wanted to like this gym, but the persistent disorganization, damaged equipment, and lack of basic amenities make it impossible to recommend.

We've had the pleasure of working with Crunch Fitness on several wellness opportunities including their anniversary celebration! It's not everyday that you see a gym go above and beyond to prioritize extra opportunities for their members to reach their overall health goals. Huge shoutout to the leadership crew for creating a supportive environment. If you're looking for a fitness center that serves their members, look no further! We’re proud to have worked with them!

My experience at this location has been outstanding. The level of service, professionalism, and welcoming atmosphere truly set it apart from other gyms I have visited. I would like to sincerely thank Angel, Christina, and Courtney for their assistance, patience, and for always taking the time to answer my questions. Their support has made my experience exceptionally positive.