Crunch Fitness – Trolley Road

​I've been a member at this gym since it opened a few months ago, and unfortunately, the experience has been consistently disappointing. The lack of attention to detail and basic maintenance is unprofessional and frankly, unsafe. ​The equipment is a complete mess. Weights, kettlebells, and medicine balls are scattered all over the floor and rarely reracked in their proper places. It's not just disorganized; much of the equipment is in terrible condition. Several of the machine pads are ripped and torn, with the foam padding exposed, which is unhygienic and uncomfortable to use. ​To make matters worse, the overall ambiance of the gym feels neglected. One of the main signs on the wall is missing the S and it's been like that for weeks. It's a small thing, but it just screams that the management doesn't care. ​On top of all that, none of the TVs or the main clock have ever worked. They've been blank screens since day one. It's baffling that a new facility wouldn't have basic electrical hookups figured out after several months of being open. ​I really wanted to like this gym, but the persistent disorganization, damaged equipment, and lack of basic amenities make it impossible to recommend.

I have loved this gym so far! I’ve been twice now and both times have been a great experience! Yes there is some equipment that is broken, but it hasn’t affected my workout because they have a variety of the same equipment. That’s something I love about this gym. It has a lot of machines and I never have to wait for anything. Coming from a gym where I had to wait makes this feel so nice! The childcare is why I decided to come here and it was a great choice! My son did great! I also love that I can bring a guest with me. It is a bit expensive, and for having to pay an annual fee on top of the monthly fee I hope the equipment can get fixed. But other than that, it’s a great gym!

I love the other crunch locations, but this one sucks. I’ve asked for a sign to be put up, saying no shoes in the sauna for two months now and they still haven’t done it every other Crunch has a sign by the sauna and doesn’t allow shoes in there because everyone puts them on the wall and then they don’t get cleaned. It’s absolutely disgusting. A lot of times I’ll be taking a shower and I’ll come out and there will be a guy in there, mind you there’s no extra curtain or anywhere to change after your shower you just have to step out. Yes there will be a sign up, but I would already be in the bathroom when they put the sign up and let the guy in there which just makes me uncomfortable and It happens OFTEN. Just could be ran better and I’ve brought up the sauna issues for over two months.

Great gym! It's clean, organized and all the staff is great, especially Angela and Trish (from childcare). Mark is an excellent spin instructor. He is full of energy, encouraging and the music is awesome! If you are new to spin he will make sure you leave feeling confident in your equipment and yourself.

I couldn’t be happier with everything Crunch has to offer! All the classes are fantastic and challenging. Shout out to all who check us in at the desk. Angel, Courtney and all the others are always smiling and seem genuinely happy to work there.