Crunch Fitness – Trolley Road

​I've been a member at this gym since it opened a few months ago, and unfortunately, the experience has been consistently disappointing. The lack of attention to detail and basic maintenance is unprofessional and frankly, unsafe. ​The equipment is a complete mess. Weights, kettlebells, and medicine balls are scattered all over the floor and rarely reracked in their proper places. It's not just disorganized; much of the equipment is in terrible condition. Several of the machine pads are ripped and torn, with the foam padding exposed, which is unhygienic and uncomfortable to use. ​To make matters worse, the overall ambiance of the gym feels neglected. One of the main signs on the wall is missing the S and it's been like that for weeks. It's a small thing, but it just screams that the management doesn't care. ​On top of all that, none of the TVs or the main clock have ever worked. They've been blank screens since day one. It's baffling that a new facility wouldn't have basic electrical hookups figured out after several months of being open. ​I really wanted to like this gym, but the persistent disorganization, damaged equipment, and lack of basic amenities make it impossible to recommend.

We've had the pleasure of working with Crunch Fitness on several wellness opportunities including their anniversary celebration! It's not everyday that you see a gym go above and beyond to prioritize extra opportunities for their members to reach their overall health goals. Huge shoutout to the leadership crew for creating a supportive environment. If you're looking for a fitness center that serves their members, look no further! We’re proud to have worked with them!

My experience at this location has been outstanding. The level of service, professionalism, and welcoming atmosphere truly set it apart from other gyms I have visited. I would like to sincerely thank Angel, Christina, and Courtney for their assistance, patience, and for always taking the time to answer my questions. Their support has made my experience exceptionally positive.

Crunch on Trolley is a great gym. As a woman in her 70’s, I am serious about improving bone density and this gym has helped me achieve just that. My last bone density results were amazing: I am a ZERO risk for fracture, and my bone density results above the average 30 year old woman. Now that boosted my confidence and my desire to keep working out! Last year I got a Trainer from Crunch and I gotta say that it was money well spent. I had been doing a lot wrong for a long time. I also feel confident with the equipment. A trainer isn’t a must, but it helped me tremendously. Maybe it a must! Also love the huge variety of workout equipment, and that the bathrooms are clean, and the cleaning stations well kept. The employees are both helpful and friendly. Really appreciate them.

I have loved this gym so far! I’ve been twice now and both times have been a great experience! Yes there is some equipment that is broken, but it hasn’t affected my workout because they have a variety of the same equipment. That’s something I love about this gym. It has a lot of machines and I never have to wait for anything. Coming from a gym where I had to wait makes this feel so nice! The childcare is why I decided to come here and it was a great choice! My son did great! I also love that I can bring a guest with me. It is a bit expensive, and for having to pay an annual fee on top of the monthly fee I hope the equipment can get fixed. But other than that, it’s a great gym!