SpokeWorks Bicycle Workshop

After visiting several other bike shops, we were waiting for that wow moment that we thought would hopefully happen when we found the right bike for my 11yo son. There was good energy in this shop because several regulars stopped in after their morning ride. We noticed the positive energy right away. Not only did my son light up when he rode the Specialized Rockhopper, we were very impressed with the level of service at Spokeworks! Michael and his team are pro’s! They did a pre-ride check to make sure tire pressure was correct and the gears were dialed in and shifting perfectly. No other shop did that. Also, when we decided to purchase Michael “set up the cockpit” for my son… he cut an inch off the seat post to get it just right and he adjusted the position of the brake handle and shifting buttons to get them in the most ergonomic position for him! This made us feel very well cared for and was very much appreciated! I wound up getting a bike for myself to be able to ride with my son, which I hadn’t planned on doing but I felt like I was in the right place and I did love the bikes! Thank you guys so much! -Eric & Sims

I would highly recommend this shop over others in the area because of their superior knowledge of the products and customer service skills. They were very patient with me as I bought my first bicycle in over 30 years. The sales representative made sure that I had all of the tools and safety gear that were necessary to protect myself and my new investment. Nobody is perfect, but they came close! Thanks again. I love my new bike! Additionally, these guys were super helpful when I had a repair issue. Great service. Thanks Mike!

I know there isn’t much you can do to a single/fixie, but I dropped off with Mike and trusted his expertise on this one. These guys set me up with upgraded tires, crank set+bracket, pedals and chain. 100% can feel a better and smoother ride. Good job on this build!

Friendly and professional! I’ve had a couple of bad experiences with other bike shops, so I checked Google reviews and decided to try this one. The reviews were spot on—it was exactly my experience. Jeff was awesome, and even though the other employees were busy helping customers, they still acknowledged me and spoke. I just needed a simple fix for my daughter’s bike seat, and they welcomed me as soon as I walked in. The service was quick, and I was in and out in no time. I’ll definitely be back!

They are the only bicycle shop in the greater Charleston area that carries the full line of Specialized products. Staff is courteous, helpful, and provides valuable feedback to help you on your cycling journey. It doesn't feel like they just want to sell you something, it's more like they really want to help you find what you need, even if that means recommending a different store.