Cinemark Summerville

Small multiplex with several small theaters. Rocking chair seating. Reserved seating only. The seating is a bit worn, but very comfortable. Concessions include some hot food options in addition to the usual popcorn, coke & candy. Friendly service & clean restrooms.

Very disappointed with Cinemark's customer service. I called on my birthday to ask for a one-week extension on a promotional movie voucher due to concerns about recent illness outbreaks and was told no. I even asked the associate to check with Manager Daniel B., and the answer was still no—with no explanation, flexibility, or consideration. I understand policies exist, but the complete lack of empathy over such a small request left a really negative impression. As a Movie Club member, I expected better customer service. This experience ultimately led me to cancel my membership.

Usually not very busy except prime time weekends. Chairs are comfortable and lean backwards a good bit. There's some wear on some the arms but nothing too bad. Clean bathrooms and employees are always friendly and upbeat.

It's not too close to me, but they did have the Yoshi popcorn buckets - A+!

Very comfortable seats that recline. They clean up after the movies are played. Junk food, if you're into that, are available. The men's restrooms are clean. I can't speak for the women's restrooms. Prices are good and you even get discounts if you maintain membership.